Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: June 2025
Toscan Investments Pty Ltd ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our digital wallet and platform services.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
- Personal identification information (name, email, phone number, address)
- Identity verification documents (ID, proof of address)
- Financial information for transaction processing
- Device and browser information for security purposes
- Usage data and platform interaction logs
- To create and manage your account
- To process wallet transactions and payments
- To verify your identity (KYC compliance)
- To communicate important account updates
- To improve our services and user experience
- To comply with legal and regulatory requirements
- 256-bit SSL encryption for all data transmission
- Secure, encrypted storage of personal information
- Regular security audits and vulnerability assessments
- Strict access controls and employee training
- Compliance with industry security standards
- We do not sell your personal information to third parties
- Data may be shared with payment processors for transactions
- Verification services for KYC compliance
- Legal authorities when required by law
- Service providers under strict confidentiality agreements
- Access your personal data held by us
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
- Lodge complaints with relevant data protection authorities
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device.
Types of Cookies We Use:
- • Essential Cookies: Required for platform functionality
- • Analytics Cookies: Help us understand usage patterns
- • Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your account plus any legally required retention period. Transaction records are retained as required by financial regulations.
Privacy Questions?
Contact us at tscan_inv@mweb.com.na