Account Verification

Complete your KYC (Know Your Customer) verification to unlock full platform features and ensure the security of your account.

Why Verification Matters

Account verification is a standard security and compliance requirement that protects both you and our platform.

  • Prevents unauthorized account access
  • Protects against identity theft
  • Ensures regulatory compliance
  • Enables secure withdrawals
  • Maintains platform integrity
Verified Account Benefits
  • Full withdrawal access
  • Higher transaction limits
  • Priority support
  • Enhanced security features

Verification Process

Step 1: Personal Information

Provide your full legal name, date of birth, and contact details as they appear on your ID document.

Step 2: ID Document

Upload a clear photo or scan of a valid government-issued ID (passport, national ID, or driver's license).

Step 3: Selfie Verification

Take a selfie holding your ID document. This confirms you are the owner of the submitted documents.

Step 4: Proof of Address

Upload a recent utility bill, bank statement, or official document showing your residential address (not older than 3 months).

Accepted Documents

ID Documents
Valid government-issued identification
  • Passport (all countries)
  • National ID Card
  • Driver's License
  • Government-issued Photo ID
Proof of Address
Documents not older than 3 months
  • Utility bill (electricity, water, gas)
  • Bank statement
  • Municipal rates statement
  • Government correspondence

Processing Time

24 - 48 Hours

Most verifications are completed within 24-48 hours. You'll receive an email notification once your verification is approved.

Privacy & Data Handling

We take your privacy seriously. Your verification documents and personal data are handled with the highest security standards.

  • Documents are encrypted during transmission and storage
  • Access to verification data is strictly controlled
  • Data is only used for identity verification purposes
  • We comply with applicable data protection regulations
  • Documents are securely deleted after verification (where permitted)

Tips for Successful Verification

Ensure ID documents are valid and not expired
Take photos in good lighting conditions
Make sure all text on documents is clearly readable
Proof of address should show your full name and address
Selfie should clearly show your face and the ID
Address documents must be less than 3 months old

Ready to Verify?

Contact our support team to start your verification process or if you have any questions.

Start VerificationView FAQ